Paula’s Choice Skincare will be sold at Ulta! Yup, it’s true! All your favorite Paula’s Choice products will be available at Ulta very soon! 

Do you konw Paula’s Choice?

In 1995, Paula Pegan launched her own skincare line, Paula’s Choice.

Paula’s Choice’s biggest characteristic is “the best, the most effective, the most cost-effective”. All products do not contain perfume, do not contain coloring agent, mild and safe; No animal testing, in line with the modern concept of green environmental protection.

Most importantly, the composition of the finished product is determined solely on the basis of research findings published in internationally respected scientific journals, allowing consumers to do their own homework before buying and choose the product that is most suitable for them.

After more than ten years of hard work by Paula and our employees, now Paula’s Choice has set up agents in European Union, Canada, Australia, Mexico, Korea, Singapore, Malaysia, Indonesia and Taiwan.

Frequently asked questions

Do I need an RMA number or an authorization to return my product?

At Paula’s Choice, there is no RMA or approval needed for a product return. We offer a 100% Hassle-Free Guarantee, no questions asked policy.

If you are not absolutely satisfied with your purchase for any reason, we will happily provide full refund or credit (including tax where applicable) for merchandise returned within 60 days of your purchase date, issued in the original form of payment.

After 60 days, returns will be issued as an in-house credit that will be applied to your next purchase. In-house credits will also be applied for partial kit returns. We’re sorry, but shipping fees are not refundable.

How to return:

Step 1: Fill out the Return/Exchange Form located on the back of your packing slip. If you cannot locate your packing slip,

Step 2: Package the products and your Return/Exchange Form in any secure box of your choosing.

Step 3: Mail your items to:

Paula’s Choice Returns
23215 66th Avenue South, Bldg 1
Kent, WA 98032

Step 4: Most returns are processed within 10 business days of receipt. You will receive an email confirmation once your return or exchange has been processed.

What methods of payment are accepted at Paula’s Choice?

We currently accept Visa, MasterCard, American Express, and Discover Card. Your billing address must exactly match what appears on your credit card billing statement. Abbreviations, punctuation and spelling MUST be exact; otherwise we cannot process your order.

What are the details surrounding your promotion codes?

On occasion, Paula’s Choice offers promotions that require a code for redemption. You can find information about our sitewide promotions listed at the top of the homepage of our site in the banner head (which will appear as a black bar with white text).

Do you test on animals?

No. Paula’s Choice has never tested on animals at any stage of product development and never will. We also do not contract with any third parties to conduct animal testing on our behalf.

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